A small number of pupils account for a disproportionate share of behaviour incidents. Standard whole-class strategies are necessary but not sufficient for them — these pupils need an individualised approach built on relationship, understanding of triggers, and consistent expectation.
Start with a deliberate relationship reset. Have a calm 1:1 conversation outside lesson time: 'I want this year to go well for both of us. What works for you in lessons? What doesn't?' Listen genuinely. Pupils with persistent issues have rarely been asked this question.
